Refund policy

“Please note: Mannequin/model images are representational. The item you receive is the one shown in the detailed photos.”

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@rewearableuk.co.uk.

If your return is accepted, we’ll send you instructions on how and where to send your package. Returns should be addressed to our legal entity at the following address:

Claudio Meduri T/A RewearableUK 38 Whitman Street Manchester, M9 4NY United Kingdom

 Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@rewearableuk.co.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like  custom products (such as special orders or personalized items), Please get in touch if you have questions or concerns about your specific item. 

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

For returns from outside the United Kingdom, customers are responsible for all return shipping costs. Import duties, taxes, and customs fees paid at the time of delivery are non-refundable. In addition, if any import duties or customs fees are charged to us upon re-entry of the returned goods into the United Kingdom, these amounts will be deducted from your refund.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@rewearableuk.co.uk.

“Please note: Mannequin/model images are representational. The item you receive is the one shown in the detailed photos.”