Privacy policy

Last updated: July 8, 2026

RewearableUK operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated online shopping experience (the "Services"). RewearableUK is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, use our Services, make a purchase, request a return, contact us, or otherwise communicate with us.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your personal information may be collected, used, and disclosed as described below.

Personal Information We Collect or Process

When we use the term "personal information", we mean information that identifies you or can reasonably be linked to you. Personal information does not include anonymous or de-identified information that cannot reasonably be linked back to you.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

  • Contact details, including your name, billing address, shipping address, phone number, and email address.
  • Order and transaction information, including the products you view, add to cart, purchase, return, exchange, or cancel, together with your order history and transaction details.
  • Payment information, including payment confirmation and transaction details. We do not directly store your full payment card details. Payments are processed securely by Shopify and/or our payment providers.
  • Account information, including your username, password, account preferences, and settings where you choose to create an account.
  • Communications with us, including any information you provide when contacting us for customer support, returns, order questions, or general enquiries.
  • Device and technical information, including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information, including information about how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, place an order, contact us, request a return, or otherwise provide us with your information.
  • Automatically through the Services, including from your device when you visit our website, browse products, add items to your cart, or use our online store.
  • From service providers, including Shopify, payment providers, delivery providers, analytics providers, customer support tools, and other providers who help us operate the Services.
  • From partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

  • To provide and improve the Services. We use your personal information to operate our store, process orders, take payment, arrange shipping, provide order updates, manage returns, respond to customer support enquiries, maintain your account, remember your preferences, improve our website, and provide a better shopping experience.
  • To process purchases, returns, and customer service requests. We use your information to fulfil orders, manage delivery, handle returns, investigate issues, and communicate with you about your order.
  • For marketing and advertising. Where permitted by law, we may use your personal information to send marketing emails, show online advertisements, measure advertising performance, and understand how customers interact with our store. You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails.
  • For security and fraud prevention. We use your personal information to provide a secure shopping experience, detect and prevent fraud, investigate suspicious activity, protect our business, and keep the Services secure.
  • To communicate with you. We use your personal information to provide customer support, answer questions, send order-related messages, and maintain our customer relationship with you.
  • For legal and compliance reasons. We may use your personal information to comply with applicable laws, respond to legal requests, enforce our terms and policies, resolve disputes, and protect our legal rights.

Cookies and Similar Technologies

We may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our store, improve the Services, support analytics, and provide marketing or advertising where permitted by law.

Some cookies are necessary for the website to function properly, such as cart, checkout, security, and account-related cookies. Other cookies may be used for analytics, performance, or marketing purposes.

Where required by law, we will ask for your consent before using non-essential cookies or similar technologies. You may be able to manage your cookie preferences through the cookie banner or privacy settings available on our website.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business, operational, legal, or compliance purposes. This may include:

  • With Shopify, vendors, and service providers who perform services on our behalf, such as website hosting, payment processing, data analytics, customer support, order fulfilment, shipping, email services, fraud prevention, and IT support.
  • With delivery providers and fulfilment partners where necessary to ship your order or process a return.
  • With business and marketing partners who help us provide marketing services, advertising, analytics, or website performance tools, where permitted by applicable law.
  • Where you direct us, request us, or otherwise consent to us sharing certain information, such as when using third-party integrations, social media features, payment options, or checkout tools.
  • Where required to comply with legal obligations, respond to lawful requests, enforce our terms or policies, protect our rights, or protect the rights, safety, and security of our customers or others.
  • In connection with a business transaction, such as a sale, merger, restructuring, or transfer of all or part of our business, where applicable.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify and with third parties that may be located in countries other than where you reside, in order to provide, operate, protect, and improve the Services.

In addition, to help protect, grow, and improve our business, we may use Shopify features that incorporate data and information obtained from your interactions with our store, along with interactions with Shopify and other merchants. In some circumstances, Shopify may be responsible for processing certain personal information, including responding to requests to exercise rights over personal information processed by Shopify for those purposes.

To learn more about how Shopify uses personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may also be able to exercise certain rights through the Shopify Privacy Portal.

Third Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow links to websites not controlled by us, you should review their privacy policies, security practices, and terms and conditions.

We are not responsible for the privacy or security practices of third-party websites, including the accuracy, completeness, or reliability of information found on those websites. Our inclusion of a link does not, by itself, imply endorsement of the third-party website, platform, owner, or operator.

Children's Data

The Services are not intended to be used by children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that the information be deleted.

Security and Retention of Your Information

We take reasonable steps to protect your personal information. However, no security measure is perfect or completely secure, and we cannot guarantee "perfect security". Information sent to us online may not always be secure while in transit.

We retain personal information for as long as reasonably necessary to provide the Services, maintain records, comply with legal obligations, resolve disputes, enforce our agreements, prevent fraud, and operate our business.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have some or all of the following rights in relation to your personal information:

  • Right to access / know. You may have the right to request access to personal information that we hold about you.
  • Right to delete. You may have the right to request that we delete personal information we maintain about you.
  • Right to correct. You may have the right to request that we correct inaccurate personal information we maintain about you.
  • Right to portability. You may have the right to receive a copy of personal information we hold about you and request that we transfer it to another party, where applicable.
  • Right to object or restrict processing. You may have the right to object to or request restriction of certain processing of your personal information.
  • Right to withdraw consent. Where we rely on consent to process your personal information, you may have the right to withdraw that consent. This will not affect the lawfulness of processing carried out before consent was withdrawn.
  • Managing marketing preferences. You can opt out of marketing emails at any time by using the unsubscribe link included in our emails. If you opt out, we may still send you non-marketing messages, such as order updates, account messages, or customer service communications.

You may exercise your rights by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have in relation to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We may need to verify your identity before processing your request, as permitted or required by applicable law. We will respond to your request within the timeframe required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details provided below.

If you are located in the United Kingdom and are not satisfied with our response, you may have the right to lodge a complaint with the UK Information Commissioner's Office (ICO). You can find more information at https://ico.org.uk.

If you are located in the European Economic Area, you may have the right to lodge a complaint with your local data protection authority. A list of EEA supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer personal information out of the United Kingdom or European Economic Area, we will rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses, the UK International Data Transfer Agreement, the UK Addendum, adequacy decisions, or other lawful transfer mechanisms where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or for other operational, legal, or regulatory reasons.

When we update this Privacy Policy, we will post the revised version on this website and update the "Last updated" date above.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any rights available to you, please contact us using the details below.

For the purpose of applicable data protection laws, the data controller of your personal information is:

Claudio Meduri T/A RewearableUK
38 Whitman Street
Manchester
M9 4NY
United Kingdom

Email: info@rewearableuk.co.uk
Phone: 07565237581